About Us

Frequently Asked Questions

Clear, transparent answers to the questions B2B buyers care about most

Ordering & Cooperation

Our MOQ starts at 500 pieces and we support small trial orders to help you validate market demand and product quality before scaling up. For long-term partners, we can also discuss flexible MOQs case by case.
Send us your design file or physical sample and we will arrange a free sample for your confirmation. Sample fees vary by process and material, and are usually deducted from your bulk order once confirmed. Samples let you directly evaluate color, material, structure and finish.
Yes. Zhengyang's OEM/ODM process has 5 stages: (1) requirement review and feasibility assessment, (2) sampling in 3–8 days, (3) mass production in 10–25 days, (4) ISO 9001-governed quality inspection, (5) DDP or FOB logistics to destination. Customization covers dimensions, materials, structural design, print finishes (foil stamping, spot UV, embossing, lamination) and packaging format.
Standard orders take 7–15 working days with a 100% on-time delivery rate, and rush orders can be expedited. Zhengyang is located in Chang'an Town, Dongguan — the core manufacturing hub of the Pearl River Delta, about 50 km from Shenzhen Yantian Port and 40 km from Shekou Port. This enables fast sea freight to North America, Europe and Asia-Pacific, with paper, ink and auxiliary materials sourced the same day. We also offer DDP door-to-door service: Zhengyang handles all logistics, duties and import taxes, so buyers simply sign for the goods without dealing with customs clearance.
We accept T/T wire transfer. New clients generally pay 30% deposit + 70% before shipment. Flexible payment terms can be discussed for long-term partners based on cooperation history.
We operate a three-layer QC system: IQC incoming material inspection, IPQC in-process patrol inspection and FQC finished-goods full inspection. Professional color management and dimension checking equipment ensure every batch is consistent in color, size and quality, with ΔE≤2 color accuracy.
Zhengyang holds 5 international certifications: ISO 9001:2015 (SGS-certified), Sedex SMETA (4-Pillar audit), FSC CoC, CE compliance and RoHS test report. TÜV Rheinland audit score: 4.9/5 (2025). We welcome and fully support customer or third-party factory audits.

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